Privacy Policy

Privacy Policy

Introduction

Welcome to http://therapy-for-adults-functional-neurological-disorder.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Adults Functional Neurological Disorder,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

1. Our official website at http://therapy-for-adults-functional-neurological-disorder.denvermentalhealthcare.com.
2. Any mobile applications or services provided by us.
3. Interactions via email, telephone, text messages, or other communication channels initiated by our company.
4. All data collection and processing activities described below.

Please note that this policy does not extend to third-party platforms, tools, or services linked to our website but operated independently. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

Your privacy is respected across various interactions:

1. Account and Service Use: When you create an account, log in, or use our applications and services, we collect and process your personal data to manage your account and deliver the requested services.
2. Website Visits: We track visits to our websites to understand user behavior, improve content, and personalize experiences.
3. Communications: If you choose to receive newsletters, promotional emails, or any other communication from us, we’ll process your contact information for this purpose.

Personal Data Collection

We gather various types of personal data to enhance your experience and provide tailored services:

1. Account Information: Details such as your user name, profile picture, and registration date.
2. Payment Details: Securely stored payment information required for subscription plans or purchases.
3. Financial Data: Transaction history, billing addresses, and other financial records related to our services.
4. Purchase Information: Products or services bought from us, including quantities and order dates.
5. Mobile Device Identifiers: Unique identifiers like IP addresses, device IDs, and mobile network information.
6. Location Data: Information about your geographic location when you interact with our apps or websites (with your consent).
7. Feedback and Reviews: Submitted feedback, ratings, and comments to improve our services.
8. Social Media Handles: Data from social media platforms when you choose to connect them with your account.
9. Product Preferences: Information about the products or content you view, save, or purchase.

We obtain this data through direct user input, automatic tracking technologies (like cookies and device fingerprinting), and third-party partners who assist in data collection.

Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance your experience and understand user behavior:

1. Strictly Necessary Cookies: Ensure basic functionalities of our website, such as secure login.
2. Preference Cookies: Remember your preferences, language settings, and other customization options.
3. Analytics Cookies: Track anonymous usage statistics to improve our services and content.

Users can manage non-essential cookies through our Cookie Manager, providing control over tracking activities.

Data Retention and Deletion

We follow strict data retention policies:

1. Retain personal data for as long as necessary to fulfill the purpose for collection, which may include complying with legal obligations or maintaining customer accounts.
2. After the data is no longer required, we securely delete or anonymize it to prevent unauthorized access or use.

Security Measures

We prioritize data security and implement robust measures:

1. Encrypt communication channels to protect data during transmission.
2. Engage secure third-party processors who adhere to strict privacy standards.
3. Regularly review and update our security protocols to adapt to emerging threats.

Children’s Privacy

We are committed to protecting children’s privacy:

1. Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from minors.
2. Parents or legal guardians who believe their child’s privacy is compromised should contact us immediately.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

1. Access: Request access to the personal data we hold about you.
2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
3. Erasure (Right to be Forgotten): Demand the deletion of your personal data under specific circumstances.
4. Restriction: Limit our processing of your data in certain situations.
5. Data Portability: Receive a copy of your data in a structured, commonly used format.
6. Objection: Object to the processing of your data for specific purposes.
7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.
8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

Please reach out to our privacy team at contact@therapy-for-adults-functional-neurological-disorder.denvermentalhealthcare.com or through written correspondence for assistance with these rights.

Changes to Privacy Policy

We may update this policy from time to time:

1. Any modifications will be posted on our website, and we encourage you to review it periodically.
2. Material changes will be notified via email to registered users.

Contact Information

For any privacy-related inquiries or requests:

• Email: contact@therapy-for-adults-functional-neurological-disorder.denvermentalhealthcare.com
• Address: [Privacy Team Address]

We are dedicated to addressing your concerns and ensuring a transparent and secure data handling process.